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Evidence Guide: ICTCBL3049A - Install systems and equipment on customer premises

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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ICTCBL3049A - Install systems and equipment on customer premises

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for customer premises systems and equipment installation

  1. Prepare for given work according to relevant legislation, codes, regulations and standards
  2. Arrange access to the site according to required procedure
  3. Inform appropriate personnel of existing and potential hazards on worksite
  4. Verify location of proposed customer communicationsequipment installation according to plans obtained from authorised personnel
  5. Develop installation plans to ensure minimal disruption to the workplace and according to standards
  6. Select suitable tools and equipment
Prepare for given work according to relevant legislation, codes, regulations and standards

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Arrange access to the site according to required procedure

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Inform appropriate personnel of existing and potential hazards on worksite

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Verify location of proposed customer communicationsequipment installation according to plans obtained from authorised personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop installation plans to ensure minimal disruption to the workplace and according to standards

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select suitable tools and equipment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Install system hardware

  1. Install network equipment following occupational health and safety (OHS) and environmental requirements according to manufacturer's instructions
  2. Confirm service interruption is within limits agreed with the customer
  3. Complete cable jumpering to distribution infrastructure and terminal equipment to specification
  4. Document all installation drawings for the customer
Install network equipment following occupational health and safety (OHS) and environmental requirements according to manufacturer's instructions

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confirm service interruption is within limits agreed with the customer

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete cable jumpering to distribution infrastructure and terminal equipment to specification

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document all installation drawings for the customer

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Configure and test the system

  1. Install software and configure the system according to specifications
  2. Test to verify system performance according to customer requirements
  3. Record all test results
Install software and configure the system according to specifications

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Test to verify system performance according to customer requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Record all test results

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Clean up worksite and compete documentation

  1. Remove and dispose of installation waste and debris from worksite according to environmental requirements
  2. Restore worksite to customer's satisfaction
  3. Complete all installation documents and present to the customer
  4. Notify the customer and obtain signoff
Remove and dispose of installation waste and debris from worksite according to environmental requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Restore worksite to customer's satisfaction

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete all installation documents and present to the customer

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Notify the customer and obtain signoff

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

read and interpret:

related floor plans

building plans

reflected ceiling plans

schematic drawings

install customer premises equipment

configure and test systems and equipment

apply relevant regulations and standards

comply with all related OHS requirements and work practices.

Context of and specific resources for assessment

Assessment must ensure:

sites where installation of systems and equipment may be conducted

use of installation equipment currently used in industry

relevant regulatory and equipment documentation that impact on installation activities.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing customer premises systems and equipment

review of reports completed by the candidate outlining installation drawings and test results

oral or written questioning to assess knowledge of planning, types of systems and applications.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTCBL3013A Perform cable and system test on customer premises.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Required Skills and Knowledge

Required skills

analytical skills to interpret test equipment settings and readings

communication skills to liaise with customers to ensure requirements are known and can be met within timeframes

literacy skills to interpret technical specifications and related documentation

numeracy skills to make:

calculations

necessary calibration changes

planning and organisation skills to arrange site access and equipment delivery

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

select and use required personal protective equipment conforming to industry and OHS standards

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technology skills to:

accomplish termination of telecommunications media

correctly handle, connect and calibrate test equipment for physical installation of equipment and related media

Required knowledge

cabling types, connectors and cabling structures

connections to carrier infrastructure or equipment, such as main distribution frame (MDF) or customer interface units (CIU)

electrical and or optical properties to be measured

OHS considerations including:

electrical safety, lifting hazards

manufacturer's requirements for safe operation of equipment

overview knowledge of customer premise equipment

test methods and performance requirements

typical issues and challenges that occur on site

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant legislation, codes, regulations and standards may include:

appropriate licences:

crane

forklift

winch

Australian Construction Industry Forum (ACIF) standards and codes

AS Communications Cabling Manual (CCM) Volume 1

AS/NZS 3000:2007

AS/NZS 3080:2003

AS/NZS 3084:2003

AS/NZS 3085.1:2004

AS/NZS IEC 61935.1:2006

AS/NZS IEC 61935.2:2006

AS/NZS ISO/IEC 14763.3:2007

AS/NZS ISO/IEC 15018:2005

AS/NZS ISO/IEC 24702:2007

Cabling security codes and regulations

Environmental Protection Acts

OHS Acts

road and traffic control legislation and codes

technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.

Hazards may include:

optical cable

building debris

earth potential rise (EPR)

glass fibre

live power lines

manual handling

mud and water

natural and other gas build up

needle stick injury

radio frequency (RF) equipment emitting radiation

remote power feeding services

vermin.

Communications equipment may include:

multiplexing

network equipment

radio

security equipment

switching

transmission

voice and data.

Plans may include:

building

construction

design

site layout drawings

street.

Authorised personnel may include:

construction manager

project manager

site manager

site supervisor.

Tools and equipment may include:

tools such as:

angle grinders

cable strippers

cable tie tensioners

crimpers

cut off saws

cutters

drills

hacksaws

hammers

insulation displacement tools

jigsaws

knives

mechanical lifts/hoists

pliers

power tools

screwdrivers

soldering irons

spanners

tape measures

tension wrenches

termination tools

wire strippers

test equipment such as:

anti-static testers

cable testers

digital analysers

humidity and temperature testers

LAN Cat testers

laser source

load testers

multimeters

optical fibre power meters

optical time domain reflectometer (OTDR)

PC

protocol analyser

voltmeters.

OHS and environmental requirements may relate to:

identifying other services, including power and gas

need for decommissioning and isolating worksite and lines prior to commencement

personal protective clothing:

earmuffs

gloves

leather

plastic

rubber

head protection

kneepads

masks

protective suits

safety boots

safety glasses

safety harness

safety line

safe working practices ,such as the safe use and handling of:

asbestos

chemicals

materials

tools and equipment

work platforms

safety equipment:

flashing lights

gas and other hazard detection equipment

safety barriers

trench guards

warning signs and tapes

witches hats

special access requirements

suitable light and ventilation

environmental considerations:

clean-up protection

stormwater protection

waste management.

Distribution infrastructure may include:

connector panels

MDF

patch panels

racks.

Terminal equipment may include:

equipment supplied by service provider:

customer access

interface unit

isolation unit

modems

transmission equipment.

Test may include:

bit error rate (BER)

continuity

end to end

frequency response

functionality test

gain and attenuation

loop back

signal to noise ratio (SNR)

speed.